Privacy Policy

At Crazy Time Live Bangladesh, protecting your personal information is our top priority.
This Privacy Policy explains how we collect, store, process, and protect your data
while ensuring a safe and transparent gaming experience.
By using our services, you agree to the practices described here.

Why a Privacy Policy is Important

Online gaming involves the use of sensitive information such as personal identity,
financial transactions, and gaming activity.
A clear and transparent privacy policy ensures that players know how their information is handled
and helps build trust between the platform and its users.

Types of Data We Collect

  • Personal Identification Data – Name, date of birth, address.
  • Contact Information – Email address, phone number.
  • Financial Data – Payment method details, transaction history.
  • Gaming Data – Gameplay records, betting history, win/loss statistics.
  • Technical Information – IP address, device type, browser information.

How We Use Your Information

Purpose Data Used Reason
Account Verification Name, ID, Address To confirm your identity and prevent fraud
Payment Processing Financial Data To enable deposits and withdrawals securely
Game Personalization Gaming Data To enhance user experience with tailored offers
Security Monitoring Technical Data To protect accounts against hacking and misuse
Legal Compliance All relevant data To comply with Bangladeshi and international laws

Data Storage and Protection

All collected data is stored in encrypted servers located in secure data centers.
We use advanced SSL encryption to protect financial transactions and personal details.
Access to sensitive data is strictly limited to authorized personnel only.

Data Sharing Policy

Crazy Time Live Bangladesh does not sell or rent your personal information to third parties.
However, we may share data with trusted partners in the following cases:

  • Payment Providers – To process transactions securely.
  • Regulatory Authorities – To comply with legal requirements.
  • Fraud Prevention Services – To detect and prevent illegal activities.
  • Technical Support Providers – To ensure smooth platform operation.

Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Typically, gaming and financial records are stored for 5 years to comply with regulations.

Your Rights as a Player

  • Right to Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate information.
  • Right to Deletion – Request data removal when legally possible.
  • Right to Restrict Processing – Limit how your data is used.
  • Right to Data Portability – Transfer your data to another provider.

Cookies and Tracking Technologies

Crazy Time Live Bangladesh uses cookies to improve website performance and user experience.
Cookies help remember preferences, analyze usage, and deliver personalized promotions.
Players can manage or disable cookies through their browser settings.

Third-Party Links

Our platform may contain links to external websites.
Please note that we are not responsible for the privacy practices of third-party sites.
Always review their privacy policies before sharing personal data.

Data Security Measures

Security Layer Description
SSL Encryption Protects all communication between the user and the platform
Two-Factor Authentication Ensures only authorized access to accounts
Firewalls Blocks unauthorized access attempts
Regular Audits Independent checks to ensure compliance and security

FAQ

1. Is my personal data safe when playing Crazy Time Live?

Yes, all data is protected using SSL encryption and stored in secure servers with restricted access.

2. Can I request to delete my account and data?

Yes, you can request data deletion by contacting customer support, as long as it complies with legal obligations.

3. Do you share my financial information with third parties?

Financial data is only shared with trusted payment providers to complete transactions.

4. How long do you keep my data?

Personal and gaming data is generally retained for 5 years for compliance and security purposes.

5. Can I disable cookies while using the platform?

Yes, cookies can be managed or disabled in your browser settings, but some features may not function properly without them.

How to Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us via:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the platform
  • Phone: +880-XXX-XXXXXXX